Terms & Conditions

Last updated: June 21st, 2021

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before purchasing and using any physical, digital downloads/resources or online accessible guides as found on www.salvomigration.com.au and/or subdomains, the www.app.veazy.com.au software application and/or coaching services (the "Legal Products") operated and offered by Salvo Migration Pty Ltd ("us", "we", or "our").

Your access to and use of the Legal Products is conditioned on your acceptance of and compliance with these Terms.

These Terms apply to all visitors, users and others who access or use the Legal Products.

You warrant that you are at least 18-years-old and you are legally capable of entering into binding contracts. If you are under 18-years-old, you warrant that you have obtained consent from your parent or guardian and they agree to be bound by these Terms on your behalf. By accessing or using the Legal Products you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Legal Products.

Purchases

If you wish to purchase any item or service made available through the Legal Products ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Nothing in the Legal Products is to be considered as either creating a client-migration agent/solicitor relationship between you and us, or as rendering immigration assistance for your or any specific matter. You are responsible for obtaining independent immigration assistance about your individual circumstances.

To the extent permitted by law, Salvo Migration Pty Ltd expressly excludes all liability for loss or damage arising from your access or use of, or reliance on, the general information contained in or accessed through the Legal Products whether or not caused by any negligence on the part of Salvo Migration Pty Ltd.

The general information in the Legal Products are only intended as a basic guide and does not address the complexities of either the law, or specific individual circumstances

Availability, Errors and Inaccuracies

We are constantly updating our Legal Products. The products or services available in our Legal Products may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Legal Products and in our advertising on other web sites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
The content is provided without warranties or conditions of any kind either express or implied, including but not limited to implied warranties and conditions of merchantability, fitness for a particular purpose or non-infringement.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Legal Products may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Subscriptions

Some parts of the Legal Products are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Salvo Migration Pty Ltd cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Salvo Migration Pty Ltd customer support team on admin@salvomigration.com.au.

A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide Salvo Migration Pty Ltd with accurate and complete billing information including full name, address, state, post code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Salvo Migration Pty Ltd to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Salvo Migration Pty Ltd will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Free Trial

Salvo Migration Pty Ltd may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").

You may be required to enter your billing information in order to sign up for the Free Trial.

If you do enter your billing information when signing up for the Free Trial, you will not be charged by Salvo Migration Pty Ltd until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, Salvo Migration Pty Ltd reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Fee Changes

Salvo Migration Pty Ltd, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Salvo Migration Pty Ltd will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Legal Products after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds

Except when required by law, paid Subscription fees, or Purchases fees (including but not limited to Lifetime access and/or deals) are non-refundable. Exceptions to this are those who are eligible a refund through the application of our Approval Refund Guarantee (see below).

Approval Refund Guarantee

A refund* of your purchase price will be provided in full if:

1. The Approval Refund Guarantee was stipulated as being part of the specific item in our Legal Products at the time of your purchase;

2. You purchase this specific item; and

3. You submit your 1st stage Australian Partner visa application (Subclass 820, 309 or PMV) at least 3 months after your purchase, and

4. Your 1st stage Australian Partner visa application is refused by the DHA

*Please note however, this Approval Refund Guarantee is not available if your 1st stage Australian Partner visa is refused for any of the following reasons:
- The Applicant not satisfying Health Criteria
- The '12 Month Rule' is not satisfied for Defacto couples
- The Applicant not satisfying the Character Test
- The Applicant not satisfying Public Interest Criterion
- The Applicant failing to satisfy Schedule 3 Criteria and/or a Schedule 3 waiver
- The Sponsor being affected by Sponsorship Limitations
- The Applicant is refused due to the breakdown of the relationship with the Australian Sponsor
- The Sponsor is refused their sponsorship prior to the lodgement of the 1st stage Australian Partner visa application

In simple language, if your application is refused due to non-complex reasons, and it was because you did not meet the legal definition of defacto relationship, spousal relationship or intention to marry (for PMV cases) you will be eligible for the refund.

If any couple feel they will have complications with any of the abovementioned, then the Veazy package is not suitable for you and we would recommend speaking with a qualified Migration Agent or Lawyer.

4. This Approval Refund Guarantee does not apply to Travel Exemption refusals.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Legal Products or a third-party service.

You agree not to disclose your password to any third party. You agree to be fully responsible for activities that relate to your account or your password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Legal Products and its original content, features and functionality are and will remain the exclusive property of Salvo Migration Pty Ltd and its licensors. The Legal Products are protected by copyright, trademark, and other laws of both the Australia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Salvo Migration Pty Ltd. Nothing in these Terms constitutes a transfer of any Intellectual Property rights from us to you.

Distribution of Intellectual Property

All items included in your purchase, including but not limited to, accessing the Veazy software and/or all digital resources stored inside your Members Area, Resources Hub or Access Zone ("your Resources") can only be accessed by you and your spouse/partners for the preparation of your Australian Partner visa applications. Access to these resources may not be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system. Users caught in breach will have their license and access revoked and face legal proceedings.

Links To Other Web Sites

Our Legal Products may contain links to third-party web sites or services that are not owned or controlled by Salvo Migration Pty Ltd.

Salvo Migration Pty Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Salvo Migration Pty Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We only provide links to external websites as a convenience, and the inclusion of such a link to external websites do not imply our endorsement of those websites. You acknowledge and agree that when you access other websites on the Internet, you do so at your own risk.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Legal Products will immediately cease. If you wish to terminate your account, you may simply discontinue using the Legal Products.
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All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection therewith.

If applicable law requires us to provide notice of termination or cancellation, we may give prior or subsequent notice by posting it on the Legal Products or by sending a communication to any address (email or otherwise) that we have for you in our records.

Indemnification

As a condition of your access to and use of the Legal Products, you agree to indemnify us and our successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your access to and use of the Legal Products or your breach of these Terms and any applicable law or the rights of another person or party.

This indemnification section survives the expiration of your registration, and applies to claims arising both before and after the registration ends.

Limitation Of Liability

You agree that we shall not be liable for any damages suffered as a result of using the Legal Products.

In no event shall we be liable for any indirect, punitive, special, incidental or consequential damage (including loss of business, revenue, profits, use, privacy, data, goodwill or other economic advantage) however it arises, whether for breach of contract or in tort, even if it has been previously advised of the possibility of such damage.

In no event shall we be liable for any claims by a third party in tort or contract, or pursuant to the Competition and Consumer Act 2010 (Cth) including, but not limited, to any misleading statements made and/or incorporated into any Content provided by third parties, such as manufacturers and wholesalers, and users of the Legal Products. It is your sole responsibility to ensure the accuracy of the data inputted.

You have sole responsibility for adequate security protection and backup of data and/or equipment used in connection with your usage of the Legal Products and will not make a claim against for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the Legal Products.
Without limiting the foregoing, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us.

To the extent Salvo Migration Pty Ltd is found liable in connection with your purchase and/or use of our Legal Products, its liability shall be limited (at the option of Salvo Migration Pty Ltd) to any one or more of the following:

- re-supplying the goods or services to which the liability relates or the supply of equivalent goods or services; or
- reimbursing you (subject to the below liability cap) for paying someone else to supply the goods or services to which the liability relates.

To the extent that Salvo Migration Pty Ltd is found liable in connection with your use of this service, (whether in contract, under a right of indemnity, tort or statute), then Salvo Migration Pty Ltd’s cumulative liability in the aggregate (to the fullest extent permitted by law) shall in no event exceed the amount you paid for the services to which the liability relates.

Disclaimer

The Legal Products are intended to provide individuals with general information in respect of typical visa processes under the Australian system.

The Legal Products (including any physical or digital resources and guides, software and coaching) does not provide tailored advice on individual circumstances. You are responsible for obtaining independent immigration assistance about your individual circumstances. To the extent permitted by law, Salvo Migration Pty Ltd expressly excludes all liability for loss or damage arising from your access or use of, or reliance on, the general information contained in or accessed through it's Legal Products whether or not caused by any negligence on the part of Salvo Migration Pty Ltd.

By purchasing and/or using our Legal Products, you acknowledge and agree that:
- Because of the general nature of the information provided via the Legal Products and the limitations of the Legal Products, the Legal Products do not apply the Australian visa requirements and related laws to your specific circumstances.

Your use of our Legal Products does not constitute:
- the provision of legal advice, or retention by you of Salvo Migration Pty Ltd for legal or migration services;
- an assessment by Salvo Migration Pty Ltd, by itself or via it's Legal Products of your eligibility for an Australian visa or an indication of how the Department of Home Affairs will assess your visa application.

You are not engaging Salvo Migration Pty Ltd to provide you with our full representation legal services or advocate on your behalf with the Department of Home Affairs or any other authority in respect of your visa application.

Salvo Migration Pty Ltd cannot and does not guarantee, and accepts no liability for, any specific outcome of your visa application via your use of it's Legal Products.

If you do require specific migration advice, Salvo Migration Pty Ltd has separate services available to assist you. Please get in touch before purchasing any Legal Products so that we can determine whether you might be better suited to our other services.

Your use of our Legal Products is at your sole risk. The Legal Products are provided on an "AS IS" and "AS AVAILABLE" basis. The Legal Products are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Salvo Migration Pty Ltd its subsidiaries, affiliates, and its licensors do not warrant that a) the Legal Products will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Legal Products are free of viruses or other harmful components; or d) the results of using the Legal Products will meet your requirements.

The Legal Products are not intended to be immigration assistance, and therefore, does not invite or create a client-migration agent relationship between a registered user and us.

Nothing in the Legal Products are to be considered as either creating a client-migration agent relationship between you and us, or as rendering immigration assistance for your or any specific matter. You are responsible for obtaining independent immigration assistance about your individual circumstances. To the extent permitted by law, Salvo Migration Pty Ltd expressly excludes all liability for loss or damage arising from your access or use of, or reliance on, the general information contained in or accessed through it's Legal Products whether or not caused by any negligence on the part of Salvo Migration Pty Ltd.

The general information in the Legal Products are only intended as a basic guide and does not address the complexities of either the law, or specific individual circumstances.

The Legal Products are provided by Salvo Migration Pty Ltd on an “as is” and “as available” basis. Salvo Migration Pty Ltd makes no representations or warranties of any kind, express or implied, as to the suitability of the Legal Products for any particular purpose. You expressly agree that your access and use of the Legal Products is at your sole risk.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorized access or, alteration of or use of record in connection with the use or operation of the Legal Products, whether for breach of contract, tortious behaviour, negligence or any other cause of action.
We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the content contained on the Legal Products for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We disclaim any express or implied warranty representation or guarantee as to the effectiveness or profitability of the Legal Products or that the operation of our Legal Products will be uninterrupted or error-free. We are not liable for the consequences of any interruptions or error in the Legal Products.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Legal Products, and supersede and replace any prior agreements we might have between us regarding the Legal Products.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect.

It is your sole responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to stop using the Legal Products. Your continued use of the Legal Products will be deemed as your acceptance thereof.

Contact Us

If you have any questions about these Terms, please contact us at admin@salvomigration.com.au.
Veazy® is an online platform, built by us here at Salvo Migration, specifically to help everyone prepare their own Australian Partner visa application safely and confidently.
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